The Challenge of Managing Multiple Construction Projects
At InTown Homes, luxury and precision go hand in hand. Since the 1980s, the Texas-based developer has been designing architecturally distinct, energy-efficient communities that redefine modern living. From Houston to Dallas, each neighborhood reflects the company’s “Luxury by Design” philosophy—thoughtfully built, elegantly finished, and rigorously inspected.
Behind the beautiful craftsmanship, however, is a complex operation that demands meticulous planning and coordination. That’s where Jeanette Hinostroza, Scheduler and Project Coordinator at InTown Homes, comes in. Her job sits at the center of the chaos—keeping schedules tight, vendors accountable, and teams aligned across multiple active job sites.
But before TaskTag, even the most organized workflows were bogged down by missed messages, scattered updates, and lost documentation.
“We had vendors texting photos, builders sending emails, and updates getting buried,” Jeanette shared. “Finding proof of delivery or progress could take hours.”
InTown Homes needed a better system. Something built for the fast-paced world of construction, where details change by the hour. That solution was TaskTag
Related Video: How InTown Homes Reinvented Field Coordination and Documentation with TaskTag
Before TaskTag: Communication Gaps and Lost Documentation
Coordinating luxury townhome builds across multiple cities isn’t easy. For Jeanette, every project involves tracking deliveries, managing multiple teams, and resolving constant field updates—all while staying on top of schedules. But using separate tools for communication, documentation, and scheduling led to avoidable stress.
1. Scattered Communication Between Builders and Vendors
Jeanette often juggled text messages, emails, and phone calls from builders, subs, and vendors.
“If I wanted to check if a vendor installed plumbing lines or delivered materials, I’d have to scroll through text chains or dig through email threads,” she said.
Important updates were buried under everyday chatter, and verifying progress required unnecessary follow-ups.
2. Lost Proof of Deliveries and Completed Work
Without a unified place for photo proof and delivery confirmations, Jeanette struggled to resolve disputes.
“If a supplier said they delivered something but the GC said it never arrived, we’d have to hunt through our phones for pictures or messages,” she recalled.
Lost documentation meant delays in payment processing and project verification.
3. Limited Visibility Across Teams and Job Sites
With multiple builders and crews per site, updates didn’t always flow smoothly.
“I have different teams in Dallas—some have two people, others three. It depends on the project. But keeping track of everyone’s progress was difficult,” Jeanette explained.
There was no central view of what was completed, what was pending, or who was responsible.
For a scheduler like Jeanette, time is everything. Without a clear system, hours were wasted chasing updates instead of managing timelines. That’s when TaskTag changed everything.
Related Article: A Day in the Life of an Office Manager
How TaskTag Simplified Scheduling and Construction Communication
When InTown Homes introduced TaskTag, the transformation was immediate. Jeanette quickly adopted it as her daily project command center—a place where she could manage scheduling, communication, and documentation all in one platform.
1. Centralized Construction Communication with Hashtags
Instead of juggling multiple apps, Jeanette now manages all her conversations within TaskTag’s real-time chat.
Each message, note, or file can be instantly linked to a project or task using hashtags.
“We use the hashtag symbol, like #Addison or #ElTiempo for our job sites,” Jeanette said. “When I tag a message or a photo, it automatically saves under that project. It’s like a digital filing system that organizes itself.”
Now, if a vendor shares photos of delivered materials or completed work, Jeanette knows exactly where to find them.
2. Automatic File and Photo Documentation for Job Sites
TaskTag’s hashtag system became Jeanette’s favorite feature. Every file, photo, or note tagged to a project is permanently stored and searchable.
“If there’s ever a question about whether something got done, I can just go to the project, look at the chat or files, and the proof is right there,” she said.
No more digging through inboxes or phones. Everything—photos, delivery records, updates—is one tap away.
3. Simple Task Assignment and Tracking for Builders
With multiple ongoing builds, Jeanette uses TaskTag to create and assign tasks to team members. Each task includes details like start and completion dates, notes, and file attachments.
“You just create a new project, assign your team, and add tasks. It’s really simple,” she shared. “I can delegate and see progress in real time.”
This structure ensures that every builder and subcontractor knows what they’re responsible for—without long coordination calls.
4. Real-Time Verification with Photo Proof
TaskTag’s combination of real-time messaging and photo uploads gives Jeanette instant visibility into field activity.
“Say we send materials to a job site,” she said. “If there’s a dispute, I can pull up the chat and see the delivery photos, timestamped and tagged. That’s our proof.”
For a scheduler who balances multiple vendors and deliveries daily, that kind of clarity saves hours.
Related Guide: Delivery Photo Proof Workflow Template
Results: Faster Scheduling, Better Communication, and Clear Accountability
Since adopting TaskTag, Jeanette and her team at InTown Homes have experienced dramatic improvements in how they manage communication and workflows.
1. Reduced time spent on coordination calls
Updates that once required multiple calls now happen instantly. Builders tag progress updates with photos, Jeanette reviews them in real time, and tasks move forward without bottlenecks.
“Now, if I ask, ‘Did this get installed?’ I get a photo reply in seconds,” she said. “It keeps everyone accountable.”
2. Improved documentation accuracy
Every conversation and photo related to a project lives in one place. Whether she’s verifying material deliveries or checking if a subcontractor completed an install, Jeanette has full visibility.
“It’s not just for photos—it’s for notes, too,” she added. “You can document exactly what was done and when.”
3. Instant access to project updates from the field
At the end of the week, compiling progress reports is no longer a scramble. All updates, tagged by project, are automatically organized.
“Instead of searching through messages or folders, I can go straight to the project in TaskTag and everything’s there,” Jeanette explained.
4. Better accountability with real-time photo proof
Because proof of progress is always documented, disputes with suppliers or vendors are resolved quickly—and fairly.
“If a supplier says, ‘We delivered that on Tuesday,’ I can show them the photo and timestamp,” she said. “It’s black and white.”
Related Article: How ISC Building Materials Transformed with TaskTag
Key Benefits for Construction Schedulers
For Jeanette, TaskTag transformed her day-to-day work. What used to take hours of cross-checking, follow-ups, and file hunting now takes minutes.
Here’s how TaskTag supports her role as Scheduler and Project Coordinator:
- Centralized communication for construction teams: One platform for builders, vendors, and project updates.
- Organized photo documentation tied to every project: Every file and message automatically tied to the right project.
- Simplified task tracking and scheduling workflows: Hashtag tagging keeps everyone aligned and traceable.
- Stronger accountability between builders, vendors, and subcontractors: Tasks and progress updates are visible in real time.
“It’s really just so simple,” Jeanette said. “I can check if something’s done, see the photos, and keep projects moving. Everything I need is right there.”
Related Article: Dom's Workshop Found the Secret with TaskTag
Why TaskTag Is the Ultimate Tool for Construction Scheduling and Coordination
For a company like InTown Homes, where luxury homes demand precision, there’s no room for guesswork. And for schedulers like Jeanette, TaskTag provides something even more valuable—clarity and confidence.
By uniting communication, task tracking, and documentation into one simple system, TaskTag allows her to focus on what matters most: keeping every build on time and every team in sync.
As InTown Homes continues to expand across Texas, TaskTag scales right alongside them—making it just as easy to manage one job site as it is to manage twenty.
Because when you’re building the future of luxury living, you need software that builds with you.
👉 Ready to simplify your projects like InTown Homes?
Start using TaskTag to bring structure, speed, and sanity to your construction workflow.
