Newman Web Solutions, a leading Atlanta web design and SEO agency, has been helping small businesses grow for over a decade. Founded by a husband-and-wife team, the agency has built a reputation for delivering innovative, results-driven digital marketing strategies nationwide.
But as the agency grew from a two-person powerhouse into a full-service marketing team, new challenges emerged—particularly in managing client-generated content, images, and videos for social media campaigns. This case study shows how TaskTag’s collaboration and workflow management features helped Newman Web Solutions overcome these obstacles, improve client onboarding, and save time—without sacrificing quality.
Before TaskTag, Newman Web Solutions faced operational roadblocks that made delivering high-quality marketing campaigns harder than it needed to be. These challenges fell into three key areas:
Social media management was a core service offering, but there was a problem: clients rarely sent their own photos or videos.
“We had no option but to use stock photos,” recalls the agency co-owner. “We did our best to find industry-specific ones, but it never truly reflected their brand.”
This disconnect meant the agency’s social posts lacked authenticity, which could impact client engagement and trust.
Even when clients did send images or project updates, they often arrived in scattered formats—emails, text messages, or third-party file links—making them hard to track and organize.
The result? Valuable media could get buried in inboxes or lost entirely.
The agency already had clear roles for designers, SEO specialists, and support staff, but there was no centralized hub where clients could easily upload files and project updates without friction.
“We’re all about systemizing and automating anything we do more than once,” explains the co-owner. “But before TaskTag, there wasn’t a simple, client-friendly tool for collecting this kind of media.”
Newman Web Solutions found their answer in TaskTag—a flexible, easy-to-use platform designed for managing tasks, media, and communication in one place.
The agency made TaskTag a permanent step in their client onboarding process:
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“We chose TaskTag over another competitor because of its flexibility and ease of use,” says the co-owner. “It’s simple enough for clients to actually use, but powerful enough to fit into our systems.
The difference was immediate and measurable:
Instead of relying on stock images, Newman Web Solutions began receiving real, branded content from clients. This improved authenticity boosted social media engagement and better represented each client’s business.
With media arriving directly in TaskTag, the team eliminated back-and-forth email chains and reduced the time spent tracking down missing files.
“We’ve saved hours per project simply by having one place for clients to upload everything,” notes the co-owner.
Clients appreciated the clarity and ease of the new process. By introducing TaskTag during onboarding, the agency set expectations early and positioned the tool as a collaborative asset—not an extra burden.
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Since implementing TaskTag, Newman Web Solutions has:
The platform now plays a role in nearly every service the agency offers—from website launches to SEO campaigns—because it streamlines one of the most time-consuming parts of the process: gathering client-provided assets.
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TaskTag didn’t just solve a media collection problem—it became a foundation for smoother workflows, better content, and stronger client communication at Newman Web Solutions.
“We’re always looking for tools that make us more efficient and help our clients succeed,” says the co-owner. “TaskTag checks both boxes. It’s now a permanent part of how we do business.”
As the agency continues to grow and adapt to changes in technology—especially AI-driven innovations—TaskTag will remain part of their scaling strategy, helping them work on the business instead of getting stuck in the business.
Ready to see how TaskTag can simplify your project management and save you time? Book a free demo today and see it in action.