TaskTag Blog | Ideas and Tips for Construction Project Management

Why Photo Storage Alone Fails for Construction Selection Tracking

Written by Sammy Jones | Sep 20, 2025 12:22:33 PM

TaskTag vs CompanyCam for Client Selection Tracking

Let’s be honest — you’re not lacking photos.

Every job has a CompanyCam project full of them:

  • Five tile options the client was thinking about
  • A faucet they might’ve picked
  • A paint color from a showroom they liked

But when it’s time to install, no one knows which one was final.
And when the client says, “That’s not what I approved,” you’re left hunting through photos, emails, and texts trying to prove what happened.

Selection Tracking Needs More Than Documentation: Client Communication is Key

CompanyCam is great at documenting what happened.
But that’s not the same as managing what’s supposed to happen.

Client selections don’t live in a vacuum. They:

  • Evolve over time
  • Affect scheduling and purchasing
  • Need clear approvals
  • And must be visible to everyone — including your client

But CompanyCam treats clients like spectators.
They see photos. Maybe leave a comment. But they’re not part of the process.

Related Article: Mastering Construction Project Management

How TaskTag Selection Tracker Improves Client Collaboration

TaskTag doesn’t just organize your photos — it turns them into active tasks that your team and your clients can collaborate on.

Here's how it works in the 🎨 Selection Tracker Workflow:

  • Clients are shared on specific selection tasks (not the whole project)
  • They can comment, ask questions, and give approvals — right where the decision lives
  • Every change is documented with timestamps and user history
  • Photos, vendor links, and spec sheets live inside the task
  • If something changes, everyone sees it in real time

No more text threads. No more “I thought I said…” No more digging through photo comments.

Related Guide: Client Communication Workflow

CompanyCam vs TaskTag: Best Software for Selection Tracking in Construction

Feature

CompanyCam

TaskTag

Upload photos

Yes

Yes

Track decisions

No

Yes

Assign tasks to team members

No

Yes

Share individual selections with clients

No

Yes

Client comments & approvals

Limited

Structured + timestamped

Change tracking

None

Full history

Due dates + accountability

No

Yes

One-click dispute resolution

No

Yes

Related Article: Top 5 Alternatives to CompanyCam

Selection Tracking Reports vs Real-Time Client Approvals

CompanyCam sends a report after the fact.
TaskTag lets your client be part of the actual decision process.

Instead of:

  • “Here’s a PDF of what we think you picked,”
    you get:
  • “Here’s the exact task where you approved this tile, on July 10th, with your comment saying ‘Yes, this one.’”

It’s not about sending a better-looking summary.
It’s about having a living, shared source of truth.

TaskTag vs CompanyCam: Real-World Delivery Photo Proof Comparison

Case Study: How TaskTag Prevented a Costly $3,200 Selection Mistake

CompanyCam Version (what used to happen):

  • Client sends 3 tile photos via text
  • PM uploads one to CompanyCam and adds a comment
  • Installer sees it — but doesn’t know it’s final
  • Wrong tile gets installed
  • Client freaks out
  • PM can’t prove the final choice

TaskTag Version (what happens now):

  • Task created: Selection – Kitchen Backsplash
  • All options uploaded, with notes
  • Client comments: “We’re going with White Subway Matte”
  • Task marked complete
  • Installer checks task before ordering
  • No confusion, no rework, and no blame

Related Article: How InTown Homes Reinvented Field Coordination and Documentation with TaskTag

Client Collaboration That Actually Works

In TaskTag, clients don’t need training.
They get a clean, focused task — not your whole job folder.

They can:

  • Approve selections with a comment
  • Ask questions in context
  • See the product link, price, and photo
  • See when changes were made — and by whom

And the best part? It’s all free for them.

Related Article: TaskTag vs CompanyCam

TaskTag Selection Tracker: A Better Way to Manage Client Approvals

We built a clear, step-by-step system for tracking evolving selections — and we’re sharing it.

👉 See the Selection Tracker Workflow

  • How to structure tasks by item
  • Share settings for clients
  • Change-tracking best practices
  • What a “done” task looks like

Final Verdict: Why TaskTag Is the Best Alternative to CompanyCam for Selections

CompanyCam is a great photo library.
But it’s not a client communication tool.
And it’s definitely not a decision tracker.

TaskTag is.
It brings clients into the workflow — where they belong.

So when selections change, you’re not behind.
You’re synced, documented, and protected.

Interested in TaskTag? Sign up here or book an onboarding session see how it fits your business. For more comparisons and tips, subscribe to our blog or share this post. Let's keep the conversation going!